12 May 2017

Full-Time Customer Service Representative

Team Concept Printing – Posted by joans Carol Stream, Illinois, United States

Job Description

Fast-paced printing company located in Chicago’s western suburbs seeks an experienced Customer Service Representative who is well-organized, detail-oriented and works well under pressure.

Responsibilities include:
• Maintaining designated client base. Requires good verbal and written communication skills due to high volume of customer contact as well as communication with other departments within the Company.
• Entering orders and ensuring all appropriate information is accounted for: print specifications, fulfillment/finishing, etc. Requires high degree of accuracy.
• Preparing quotes and being sure to gather appropriate information regarding: paper type; ink; coatings; finishing; fulfillment; mailing; etc. Requires high degree of accuracy.
• Maintaining Customer Files.
• Resolving customer issues.

Requirements:

• 2-5 years of customer service experience in customer support or client service
• Excellent communication skills
• Strong attention to detail
• Work well under pressure

Printing experience preferred.

How to Apply

Email resume to Jeff@tcpt.biz or fax resume to Jeff’s attention at 630-653-9256

Job Categories: Customer Service. Job Types: Full-Time. Salaries: Commensurate with experience. Job expires in 45 days.

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