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3 Nov 2017

Full-Time Customer Service / Administration

McGrath Printing | Custom Apparel – Posted by mp740 Crystal Lake, Illinois, United States

Job Description

Fast-paced, growing commercial printer in Northwest suburbs has an immediate opening for an experienced customer service / administration.


The ideal candidate will have:

  • 4+ years of customer service experience
  • B2B experience
  • Excellent written and verbal communication skills
  • Work within a team environment
  • Exceptional organizational and problem solving skills
  • Enthusiastic attitude
  • Ability to adapt to company culture & philosophy
  • Strong organizational, analytical, project management and problem-solving skills.
  • Experience with inside/outside sales a plus
  • Knowledge of e-commerce a plus
  • Print industry knowledge a plus
  • Decorated Apparel/Screen Printing knowledge a plus

Responsibilities include, but are not limited to:

  • Handle customer inquiries
  • Enter customer orders in system
  • Listen and respond to customers’ needs and concerns
  • Provide information about products and services
  • Build on existing client relationships
  • Proficient with Microsoft office suite
  • Interact with production staff to ensure customer needs and expectations are met
  • Recognize and work in line with any change in clients’ needs and environment


  • Paid vacation
  • 6 paid holidays
  • Health insurance – Available

The company has been in business for 35 years, still growing and looking to add a highly motivated, multi-tasker to our team. We need a positive, enthusiastic team member to make a lasting first impression. Equally important, our new team member needs to be detail oriented quality driven and adept at client satisfaction.


McGrath Printing | Custom Apparel is an equal opportunity employer.





How to Apply

Please submit resume, references & salary requirements to

Job Categories: Customer Service. Job Types: Full-Time.

Job expires in 45 days.

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